Service Improvement Plan 2005 - 2006

Leeds Tenants Federation Service Plan 2005/06

Objective	Action	Lead member	Target
1. To represent the views of tenants and residents in strategic decision-making	1.1 To take a lead role in developing tenant involvement on the West Yorkshire Housing Partnership	Michael Hall	Organise sub-regional tenant organisations meeting by May 2005 Achieve tenant representation on WY Housing Partnership by March 2006
	2. To develop a cross-tenure forum for disabled tenants	Dot Scahill	Hold Disabled Tenants Question Time in summer 2005 and achieve attendance of 50 Produce action plan by winter 2005
	3. To host major consultation events to enable tenant involvement at the highest level	Jean Lancaster	Hold tenant conference on Lettings by March 2006
2. To strengthen Leeds tenants federation as a representative body	2.1 To increase the involvement of housing association tenants in the Federation and expand the services available to them	Julia Freer	Presentation to LHP Forum by summer 2005 Promote the Federation to at least 4 additional RSLs by autumn 2005 Membership of at least five RSL tenants groups by March 2006
	2.2 To take a leading role in Leeds Initiative’s work towards Harmonious Communities	Andy Liptrot	Membership of Harmonious Communities Strategy Group by March 2006
3. To support Leeds tenants movement and develop its influence	3.1 To increase the skills and abilities of tenants to develop and influence policy	Andy Liptrot	At least 12 tenants to attend fundraising training by May 2005 At least 15 tenants to attend training on ASB by summer 2005
	3.2 To develop a framework for increased tenant-involvement in Lettings	Jean Lancaster	Develop practical proposals for change by autumn 2005 Pilot proposals by March 2006
	3.3 To develop a fair policy for community use of premises	Maurice Scott	Involvement in Community Centre review spring 2005 Identification of number / type of premises by summer 2005 Policy agreed by March 06
	3.4 To strengthen the ability of tenants organisations to influence local decision-making	Andy Liptrot	Organise bus tour and workshops for LSh Tenant Action Panels by summer 2005 Facilitate meeting of area tenant organisations by March 2006