Full results of 2006 survey broken down by landlord

Results of the Big Tenants & Residents Group Survey 2005

Total responses

Total

East

North East

North West

South

South East

West

Connect

63

9

12

7

8

11

14

2

50%

43%

63%

41%

44%

73%

48%

50%

1. How helpful do you find the advice and support of Leeds Tenants Federation?

Total

East

North East

North West

South

South East

West

Connect

Very helpful

37

62%

5

56%

7

58%

3

43%

5

63%

7

64%

5

36%

2

100%

Helpful

16

27%

3

34%

3

25%

3

43%

1

13%

3

27%

3

21%

Not very helpful

6

10%

1

11%

1

8%

1

14%

1

13%

2

14%

No help

1

1%

1

13%

2.  How useful do you find the free photocopying and help with leaflets provided by Leeds Tenants Federation?

Total

East

North East

North West

South

South East

West

Connect

Very useful

35

71%

5

71%

8

73%

2

40%

4

50%

6

75%

9

100%

1

100%

Useful

9

18%

1

2

18%

2

40%

2

25%

2

25%

Not very useful

4

8%

1

1

1

1

Useless

1

2%

1

3. How useful do you find the training provided by Leeds Tenants Federation?

Total

East

North East

North West

South

South East

West

Connect

Very useful

23

45%

3

43%

5

50%

2

33%

2

29%

4

44%

5

45%

2

100%

Useful

23

45%

3

43%

4

40%

2

33%

4

57%

5

56%

5

45%

Not very useful

6

12%

1

1

2

33%

1

1

Useless

0

4. How effective do you feel Leeds Tenants Federation is at representing the views of residents at a high level?

Total

East

North East

North West

South

South East

West

Connect

Very effective

28

50%

5

63%

4

44%

3

50%

4

50%

7

70%

4

31%

1

50%

Effective

19

34%

1

13%

3

33%

2

33%

2

25%

3

30%

7

54%

1

50%

Not very effective

7

13%

2

25%

1

1

2

25%

1

No effect

2

4%

1

1

5. How satisfied is your group with the service you get from Leeds Tenants Federation?

Total

East

North East

North West

South

South East

West

Connect

Very satisfied

29

48%

4

44%

6

55%

2

33%

4

50%

6

55%

6

46%

1

50%

Satisfied

24

40%

4

44%

3

27%

4

67%

2

25%

5

45%

5

38%

1

50%

Not very satisfied

7

12%

1

2

18%

2

25%

2

15%

Very unsatisfied

0

Having your say

6.  How useful do you find the support your group gets from your tenant involvement officer?

Total

East

North East

North West

South

South East

West

Connect

Very useful

30

50%

2

22%

7

64%

2

29%

1

13%

9

90%

8

62%

1

50%

Useful

24

40%

6

67%

3

27%

4

57%

4

50%

1

10%

5

38%

1

50%

Not very useful

5

8%

1

11%

1

9%

1

14%

2

25%

Useless

1

2%

1

13%

7. How satisfied are you that your ALMO / Landlord listens to your group’s views and takes them on board?

Total

East

North East

North West

South

South East

West

Connect

Very satisfied

12

20%

2

17%

1

17%

1

13%

4

36%

3

23%

1

50%

Satisfied

26

44%

3

43%

3

25%

2

33%

4

50%

4

36%

9

68%

1

50%

Not very satisfied

16

27%

3

43%

5

42%

2

33%

3

38%

3

27%

Very un- satisfied

5

8%

1

14%

2

17%

1

17%

1

8%

8. How satisfied are you that what you tell your ALMO/ Landlord leads to real change and improvements?

Total

East

North East

North West

South

South East

West

Connect

Very satisfied

9

18%

1

8%

2

40%

1

10%

3

23%

2

100%

Satisfied

24

41%

1

13%

5

42%

1

20%

3

38%

5

50%

9

69%

Not very satisfied

19

33%

6

75%

4

33%

2

40%

2

25%

4

40%

1

8%

Very un- satisfied

6

10%

1

13%

2

17%

3

38%

9.      Do you get invited to go on regular walkabouts around the estate with housing staff?      

Total

East

North East

North West

South

South East

West

Connect

Yes

43

68%

3

33%

12

100%

6

86%

3

38%

9

82%

8

57%

2

100%

No

21

32%

6

67%

0

1

5

62%

2

6

43%

0

10.    If yes, do you get feedback about what action has been carried out and what work hasn’t been done?

Total

East

North East

North West

South

South East

West

Connect

Yes

29

67%

2

67%

9

75%

4

67%

2

66%

5

66%

5

63%

2

100%

No

21

49%

1

3

25%

2

1

4

44%

3

37%

0

11.   How satisfied are you that your group gets a say in planning investment and improvements in your ALMO /? Landlord?

Total

East

North East

North West

South

South East

West

Connect

Very satisfied

7

12%

1

14%

1

14%

2

18%

2

15%

1

50%

Satisfied

23

39%

2

29%

6

50%

1

14%

4

57%

3

27%

6

46%

1

50%

Not satisfied

22

37%

4

57%

4

33%

4

57%

1

14%

5

45%

4

31%

Very unsatisfied

7

3%

1

14%

2

17%

1

14%

1

14%

1

9%

1

8%

12.    How satisfied are you that your group gets a say in the way repairs are carried out?

Total

East

North East

North West

South

South East

West

Connect

Very satisfied

3

5%

1

17%

1

9%

1

8%

Satisfied

23

40%

2

25%

1

8%

4

66%

1

17%

4

57%

9

75%

2

100%

Not satisfied

26

45%

5

63%

9

75%

1

17%

5

71%

6

55%

Very unsatisfied

6

10%

1

2%

2

17%

1

17%

2

17%

About your group

13. Do your committee……….?

Total

YES

East

North East

North West

South

South East

West

Connect

Claim their expenses

29

45%

4

44%

6

50%

2

29%

4

50%

8

73%

4

29%

1

50%

Pay for insurance

7

11%

2

22%

0

2

29%

1

13%

2

18%

0

0

Pay for room hire

11

17%

1

11%

4

33%

1

14%

3

38%

0

2

14%

0

Major costs not covered above……..

Transport for trips, delivery of newsletters, printing costs, voluntary contribution for room use, premises costs such as rates & alarm maintenance. One group responded: “after paying insurance we have £27 left from our grant.”

14.    How often do you advertise and hold public meetings?

Total

East

North East

North West

South

South East

West

Connect

Yearly

8

14%

1

1

1

1

3

1

Twice yearly

10

17%

1

4

3

1

1

Four times a year

20

34%

3

2

1

2

6

5

1

More often

20

34%

4

4

1

5

2

4

15.    Roughly how many people come to your public meetings?

Number attending

Total

East

North East

North West

South

South East

West

Connect

More..

2

4%

2

30-50

9

16%

2

1

3

2

1

20-30

20

36%

6

1

4

4

5

10-20

21

38%

2

8

2

2

3

4

5-10

6

11%

1

2

2

1

16.    How often do you hold committee meetings?

Total

East

North East

North West

South

South East

West

Connect

Two months

15

28%

3

1

2

2

4

2

1

Monthly

31

58%

4

6

4

3

5

9

More often

2

4%

1

1

Less often

5

9%

3

1

1

17.    Do you hold social events like trips, galas or fun days?

Total

East

North East

North West

South

South East

West

Connect

Yes

39

61%

8

89%

6

50%

5

71%

3

38%

8

73%

8

57%

1

50%

Social Event

Number of groups

Dance classes

2

Arts & Craft sessions

2

Galas, Fun Days & Summer Fayres

10

Christmas Party / Fayre

12

Pantomimes

1

Pie & Peas Evening

2

Coffee mornings

5

Bingo

5

Games Evenings

4

Clean Up Campaign

5

Multi-Cultural Event

1

History Group

1

Jumble Sales

2

Halloween Party

2

Easter event

1

Trips for children

1

Trips for elderly

4

Trips for all

5

Bonfire & Fireworks

1

Tea Party / Social Evenings

5

Disco & Karaoke

1

Information / Open Days

2

Table Top Sale

1

Children’s Parties

1

18.    How many newsletters or leaflets do you produce a year?

Total

Newsletters

249

No. of groups

55

Average

5

19  Thinking about the people who regularly come to meetings, how many do you think are in the following age ranges:

Avg

Under 25

3%

25-39

10%

40-59

27%

Over 60

60%

20.    Thinking about the people who regularly come to meetings, how many of them belong to these ethnic groups?

Total

White British

89%

Black or Black British

3.75%

Asian or Asian British

2%

Mixed

5%

Chinese or other ethnic groups

0.25%

21.  Thinking about the people who regularly come to meetings, what percentage of them have a disability?

Total

Disability

28%

22.    Does your group have its own premises – a building or room that is your responsibility?

Total

East

North East

North West

South

South East

West

Connect

Yes

16

25%

4

1

1

1

3

4

1