Full results of 2006 survey broken down by landlord
Results of the Big Tenants & Residents Group Survey 2005
Total responses
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
63 |
9 |
12 |
7 |
8 |
11 |
14 |
2 |
|
50% |
43% |
63% |
41% |
44% |
73% |
48% |
50% |
1. How helpful do you find the advice and support of Leeds Tenants Federation?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very helpful |
37 62% |
5 56% |
7 58% |
3 43% |
5 63% |
7 64% |
5 36% |
2 100% |
|
Helpful |
16 27% |
3 34% |
3 25% |
3 43% |
1 13% |
3 27% |
3 21% |
|
|
Not very helpful |
6 10% |
1 11% |
1 8% |
1 14% |
1 13% |
2 14% |
||
|
No help |
1 1% |
1 13% |
2. How useful do you find the free photocopying and help with leaflets provided by Leeds Tenants Federation?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
Very useful |
35 71% |
5 71% |
8 73% |
2 40% |
4 50% |
6 75% |
9 100% |
1 100% |
|
Useful |
9 18% |
1 |
2 18% |
2 40% |
2 25% |
2 25% |
||
|
Not very useful |
4 8% |
1 |
1 |
1 |
1 |
|||
|
Useless |
1 2% |
1 |
3. How useful do you find the training provided by Leeds Tenants Federation?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very useful |
23 45% |
3 43% |
5 50% |
2 33% |
2 29% |
4 44% |
5 45% |
2 100% |
|
Useful |
23 45% |
3 43% |
4 40% |
2 33% |
4 57% |
5 56% |
5 45% |
|
|
Not very useful |
6 12% |
1 |
1 |
2 33% |
1 |
1 |
||
|
Useless |
0 |
4. How effective do you feel Leeds Tenants Federation is at representing the views of residents at a high level?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very effective |
28 50% |
5 63% |
4 44% |
3 50% |
4 50% |
7 70% |
4 31% |
1 50% |
|
Effective |
19 34% |
1 13% |
3 33% |
2 33% |
2 25% |
3 30% |
7 54% |
1 50% |
|
Not very effective |
7 13% |
2 25% |
1 |
1 |
2 25% |
1 |
||
|
No effect |
2 4% |
1 |
1 |
5. How satisfied is your group with the service you get from Leeds Tenants Federation?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very satisfied |
29 48% |
4 44% |
6 55% |
2 33% |
4 50% |
6 55% |
6 46% |
1 50% |
|
Satisfied |
24 40% |
4 44% |
3 27% |
4 67% |
2 25% |
5 45% |
5 38% |
1 50% |
|
Not very satisfied |
7 12% |
1 |
2 18% |
2 25% |
2 15% |
|||
|
Very unsatisfied |
0 |
Having your say
6. How useful do you find the support your group gets from your tenant involvement officer?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very useful |
30 50% |
2 22% |
7 64% |
2 29% |
1 13% |
9 90% |
8 62% |
1 50% |
|
Useful |
24 40% |
6 67% |
3 27% |
4 57% |
4 50% |
1 10% |
5 38% |
1 50% |
|
Not very useful |
5 8% |
1 11% |
1 9% |
1 14% |
2 25% |
|||
|
Useless |
1 2% |
1 13% |
7. How satisfied are you that your ALMO / Landlord listens to your group’s views and takes them on board?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very satisfied |
12 20% |
2 17% |
1 17% |
1 13% |
4 36% |
3 23% |
1 50% |
|
|
Satisfied |
26 44% |
3 43% |
3 25% |
2 33% |
4 50% |
4 36% |
9 68% |
1 50% |
|
Not very satisfied |
16 27% |
3 43% |
5 42% |
2 33% |
3 38% |
3 27% |
||
|
Very un- satisfied |
5 8% |
1 14% |
2 17% |
1 17% |
1 8% |
8. How satisfied are you that what you tell your ALMO/ Landlord leads to real change and improvements?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very satisfied |
9 18% |
1 8% |
2 40% |
1 10% |
3 23% |
2 100% |
||
|
Satisfied |
24 41% |
1 13% |
5 42% |
1 20% |
3 38% |
5 50% |
9 69% |
|
|
Not very satisfied |
19 33% |
6 75% |
4 33% |
2 40% |
2 25% |
4 40% |
1 8% |
|
|
Very un- satisfied |
6 10% |
1 13% |
2 17% |
3 38% |
9. Do you get invited to go on regular walkabouts around the estate with housing staff?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Yes |
43 68% |
3 33% |
12 100% |
6 86% |
3 38% |
9 82% |
8 57% |
2 100% |
|
No |
21 32% |
6 67% |
0 |
1 |
5 62% |
2 |
6 43% |
0 |
10. If yes, do you get feedback about what action has been carried out and what work hasn’t been done?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Yes |
29 67% |
2 67% |
9 75% |
4 67% |
2 66% |
5 66% |
5 63% |
2 100% |
|
No |
21 49% |
1 |
3 25% |
2 |
1 |
4 44% |
3 37% |
0 |
11. How satisfied are you that your group gets a say in planning investment and improvements in your ALMO /? Landlord?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very satisfied |
7 12% |
1 14% |
1 14% |
2 18% |
2 15% |
1 50% |
||
|
Satisfied |
23 39% |
2 29% |
6 50% |
1 14% |
4 57% |
3 27% |
6 46% |
1 50% |
|
Not satisfied |
22 37% |
4 57% |
4 33% |
4 57% |
1 14% |
5 45% |
4 31% |
|
|
Very unsatisfied |
7 3% |
1 14% |
2 17% |
1 14% |
1 14% |
1 9% |
1 8% |
12. How satisfied are you that your group gets a say in the way repairs are carried out?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Very satisfied |
3 5% |
1 17% |
1 9% |
1 8% |
||||
|
Satisfied |
23 40% |
2 25% |
1 8% |
4 66% |
1 17% |
4 57% |
9 75% |
2 100% |
|
Not satisfied |
26 45% |
5 63% |
9 75% |
1 17% |
5 71% |
6 55% |
||
|
Very unsatisfied |
6 10% |
1 2% |
2 17% |
1 17% |
2 17% |
About your group
13. Do your committee……….?
|
Total YES |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Claim their expenses |
29 45% |
4 44% |
6 50% |
2 29% |
4 50% |
8 73% |
4 29% |
1 50% |
|
Pay for insurance |
7 11% |
2 22% |
0 |
2 29% |
1 13% |
2 18% |
0 |
0 |
|
Pay for room hire |
11 17% |
1 11% |
4 33% |
1 14% |
3 38% |
0 |
2 14% |
0 |
|
Major costs not covered above…….. Transport for trips, delivery of newsletters, printing costs, voluntary contribution for room use, premises costs such as rates & alarm maintenance. One group responded: “after paying insurance we have £27 left from our grant.” |
14. How often do you advertise and hold public meetings?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Yearly |
8 14% |
1 |
1 |
1 |
1 |
3 |
1 |
|
|
Twice yearly |
10 17% |
1 |
4 |
3 |
1 |
1 |
||
|
Four times a year |
20 34% |
3 |
2 |
1 |
2 |
6 |
5 |
1 |
|
More often |
20 34% |
4 |
4 |
1 |
5 |
2 |
4 |
15. Roughly how many people come to your public meetings?
|
Number attending |
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
More.. |
2 4% |
2 |
||||||
|
30-50 |
9 16% |
2 |
1 |
3 |
2 |
1 |
||
|
20-30 |
20 36% |
6 |
1 |
4 |
4 |
5 |
||
|
10-20 |
21 38% |
2 |
8 |
2 |
2 |
3 |
4 |
|
|
5-10 |
6 11% |
1 |
2 |
2 |
1 |
16. How often do you hold committee meetings?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Two months |
15 28% |
3 |
1 |
2 |
2 |
4 |
2 |
1 |
|
Monthly |
31 58% |
4 |
6 |
4 |
3 |
5 |
9 |
|
|
More often |
2 4% |
1 |
1 |
|||||
|
Less often |
5 9% |
3 |
1 |
1 |
17. Do you hold social events like trips, galas or fun days?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Yes |
39 61% |
8 89% |
6 50% |
5 71% |
3 38% |
8 73% |
8 57% |
1 50% |
|
Social Event |
Number of groups |
|
Dance classes |
2 |
|
Arts & Craft sessions |
2 |
|
Galas, Fun Days & Summer Fayres |
10 |
|
Christmas Party / Fayre |
12 |
|
Pantomimes |
1 |
|
Pie & Peas Evening |
2 |
|
Coffee mornings |
5 |
|
Bingo |
5 |
|
Games Evenings |
4 |
|
Clean Up Campaign |
5 |
|
Multi-Cultural Event |
1 |
|
History Group |
1 |
|
Jumble Sales |
2 |
|
Halloween Party |
2 |
|
Easter event |
1 |
|
Trips for children |
1 |
|
Trips for elderly |
4 |
|
Trips for all |
5 |
|
Bonfire & Fireworks |
1 |
|
Tea Party / Social Evenings |
5 |
|
Disco & Karaoke |
1 |
|
Information / Open Days |
2 |
|
Table Top Sale |
1 |
|
Children’s Parties |
1 |
18. How many newsletters or leaflets do you produce a year?
|
Total |
|
|
Newsletters |
249 |
|
No. of groups |
55 |
|
Average |
5 |
19 Thinking about the people who regularly come to meetings, how many do you think are in the following age ranges:
|
Avg |
|
|
Under 25 |
3% |
|
25-39 |
10% |
|
40-59 |
27% |
|
Over 60 |
60% |
20. Thinking about the people who regularly come to meetings, how many of them belong to these ethnic groups?
|
Total |
|
|
White British |
89% |
|
Black or Black British |
3.75% |
|
Asian or Asian British |
2% |
|
Mixed |
5% |
|
Chinese or other ethnic groups |
0.25% |
21. Thinking about the people who regularly come to meetings, what percentage of them have a disability?
|
Total |
|
|
Disability |
28% |
22. Does your group have its own premises – a building or room that is your responsibility?
|
Total |
East |
North East |
North West |
South |
South East |
West |
Connect |
|
|
Yes |
16 25% |
4 |
1 |
1 |
1 |
3 |
4 |
1 |
Policy & Campaigns In Depth












